Answer workshop
enquiries.

AI enquiry concierge for Scottish vehicle repair firms. Help website visitors explain the job, get useful answers and ask your team for the next step.

A tailored demo first. A measured pilot if it fits.

Vehicle repairScripted example

Can someone look at my van’s clutch?

A useful handover.

You’re on a job. Someone is on your website, asking whether you can help. A long form or an unanswered question can be enough to end the conversation.

A concierge uses information you approve to answer routine questions and collect the details your team needs. Your people stay in charge of prices, promises and bookings.

We start with one website and one enquiry journey. We measure what happens before adding channels or complexity.

From question to callback.

Know your business.

We agree your services, area, hours, qualifying questions and the answers the assistant can give.

Test it together.

Try real questions in a private demo. Check unknown answers, out-of-area jobs and requests that need a person.

Measure a pilot.

Run for 30 days on an agreed scope. Review qualified enquiries, booked work, support time and costs before continuing.

Approved knowledgeWorkshop enquiries and specialist repair workServices · area · hours · handover rules

Human reviewNo diagnosis or confirmed appointment until the workshop has checked capacity.The team owns the final decision.

Pilot scorecardEnquiries → qualified → wonTrack contribution and delivery time alongside revenue.

Make the maths work.

Use gross profit from an extra job, after direct delivery costs. Revenue alone can make a poor investment look attractive.

This is a scenario, not a forecast. Replace the inputs with your figures. We can’t know how many enquiries you will recover before a pilot.

Additional enquiries per month 12Enquiries that become paid jobs 20%Gross profit per job, £

Illustrative additional gross profit£1,440per month, before the concierge fee and any additional costs

At £495/month and £600 gross profit per job, you need 1 additional won job to cover the service fee alone.

Start with one journey.

Indicative launch pricing. We agree scope and total payable cost before a pilot begins. No automatic paid renewal.

£495/ month

One website, one enquiry journey, approved answers, lead handover and a monthly review.

A tailored demo before commitment
A 30-day pilot, priced in a written quote
Usage allowance and any extra costs agreed in advance
Clear handover, data and exit arrangements

Voice, phone numbers, SMS and complex integrations are separately scoped.

Before you start.

Is the example a live AI assistant?

The example on this page is scripted and sends no messages. Your own demo is built around approved business information before any live installation.

Can it make mistakes?

Yes. We set boundaries, test common questions and route uncertain answers to your team. It should not invent prices, availability or advice.

What makes a business a good fit?

A useful flow of website enquiries, repeatable questions, valuable jobs and someone able to follow up. We check volume and unit economics before recommending a pilot.

Will it book directly into our calendar?

Only if that integration is agreed, tested and approved. The first journey can simply collect details for your team to confirm a callback.

Do we need a new website?

Usually not. Compatibility and installation are checked during scoping. Your existing team and systems remain part of the process.

What about customer data?

We agree what is collected, who receives it, retention, processors and access before a live pilot. Don’t send confidential customer information in an initial enquiry.

Can you look at the rest of our workflow?

Yes. Our separate £995 Profit Leak Audit maps wider workflow opportunities. It is optional; you do not need an audit to request a concierge demo.